goCanadaShrewms is committed to delivering your artisan chocolates, gourmet fruit gummies, loose leaf teas, and gift sets with care and efficiency. This Shipping Policy explains how we process, ship, and deliver your orders when you make a purchase from our website.
By placing an order with goCanadaShrewms, you agree to the terms outlined in this policy. We encourage you to read this policy carefully to understand our shipping practices. If you have any questions, please contact us using the information provided at the end of this policy.
Orders placed on goCanadaShrewms are processed within 1–3 business days, Monday through Friday, excluding major holidays. Orders placed on weekends or holidays will begin processing on the next business day.
During high-demand periods, such as holiday seasons, limited product releases, or promotional campaigns, processing times may be slightly extended. We will notify you of any significant delay affecting your order.
After your order has been processed and shipped, you will receive a confirmation email containing tracking information. Please allow up to 24 hours for tracking numbers to become active on the carrier’s website.
Shipping costs are calculated at checkout based on your shipping address, the weight of your order, and the shipping method selected.
Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
Express Shipping: 1–2 business days
Delivery timeframes are estimates provided by shipping carriers and are not guaranteed. Actual delivery times may vary due to carrier delays, weather conditions, customs processing, or other circumstances beyond our control.
goCanadaShrewms currently ships to addresses within the United States. International shipping may be available to select countries, depending on destination, product restrictions, and carrier availability.
For international orders, customers are responsible for all customs duties, taxes, brokerage fees, and import-related charges imposed by the destination country.
Once your order ships, you will receive a shipping confirmation email with a tracking number and a link to track your package.
If you do not receive tracking information within 5 business days of placing your order, please contact our customer service team at:
Email: hello@gocanadashrewms.com
Phone: +1 (701) 483-1380
goCanadaShrewms is not responsible for delays caused by shipping carriers, incorrect or incomplete shipping addresses, customs inspections, failed delivery attempts, or packages marked as delivered by the carrier.
If you believe your package is lost in transit, please contact us so we can review the issue and assist with the next steps.
Customers are responsible for providing a complete and accurate shipping address at checkout. goCanadaShrewms is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an address error after placing your order, contact us immediately. We will attempt to update the address before shipment, but once the order has been processed or shipped, changes may not be possible.
Some goCanadaShrewms products, especially artisan chocolates and gourmet fruit gummies, may be sensitive to extreme heat or cold.
To help protect product quality, we recommend selecting faster shipping options during extreme weather seasons and ensuring someone is available to receive the package promptly upon delivery.
goCanadaShrewms is not responsible for product quality issues caused by temperature exposure during transit, including melting, softening, or texture changes.
If your order arrives damaged due to shipping mishandling, please contact us within 48 hours of delivery. Include your order number and clear photos of the damaged items and packaging.
We will review the issue and determine whether a replacement, refund, or another resolution is appropriate.
For questions, concerns, or comments about this Shipping Policy or your order shipment, please contact us:
goCanadaShrewms
Email: hello@gocanadashrewms.com
Phone: +1 (701) 483-1380
Address: 1681 3rd Ave W, Dickinson, ND 58601, United States
