Welcome to tryLucidShrewms. We are committed to protecting your privacy and handling your personal information with transparency, care, and respect. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website at trylucidshrewms.co or place an order with us.
This policy applies to all customers and visitors who interact with tryLucidShrewms through our online store, customer service channels, or any other touchpoint. It covers all products we offer, including our Gourmet Fruit Gummies, Artisan Chocolate Bars, Herbal Softgels, and Looseleaf Tea.
By using our website or making a purchase, you agree to the practices described in this Privacy Policy. We encourage you to read it carefully. If you have any questions or concerns, please do not hesitate to reach out to us using the contact information provided at the end of this document.
Our effective date is January 1, 2024. Any updates to this policy will be communicated clearly and will include a revised effective date.
At tryLucidShrewms, protecting your personal information is a top priority. We implement a range of technical and organizational security measures designed to safeguard your data against unauthorized access, disclosure, alteration, or destruction.
All payment transactions processed through our website are handled by trusted third-party payment processors that use industry-standard SSL (Secure Socket Layer) encryption. We do not store your full credit card number or sensitive payment credentials on our servers.
Access to your personal information within our organization is restricted to authorized personnel who need it to perform their job functions, such as fulfilling orders or responding to customer inquiries. These individuals are bound by confidentiality obligations.
While we work hard to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, and we encourage you to take steps to protect your own data, such as using a strong, unique password for your account and keeping your login credentials confidential. If you believe your information has been compromised, please contact us immediately at hi@trylucidshrewms.co.
Our website at trylucidshrewms.co may contain links to third-party websites, including social media platforms, partner brands, or informational resources. These links are provided for your convenience and do not constitute an endorsement of those websites or their content.
tryLucidShrewms has no control over the privacy practices, content, or security of any third-party websites. Once you leave our site by clicking an external link, this Privacy Policy no longer applies. We strongly encourage you to review the privacy policy of any third-party website you visit before providing any personal information.
We are not responsible for any data collection, use, or sharing that occurs on external websites, even if you accessed them through a link on trylucidshrewms.co. If you have concerns about a third-party website, please contact that website directly.
When you interact with tryLucidShrewms, we may collect several types of information to provide you with a smooth and personalized shopping experience. The categories of information we collect include the following.
Personal identification information: When you create an account, place an order, or contact our support team, we may collect your name, email address, phone number, billing address, and shipping address.
Payment information: We collect the information necessary to process your payment, such as credit or debit card details. This information is processed securely through our third-party payment processors and is not stored on our servers.
Order and purchase history: We maintain records of the products you have purchased from us, including Gourmet Fruit Gummies, Artisan Chocolate Bars, Herbal Softgels, and Looseleaf Tea, as well as order dates, amounts, and delivery details.
Browsing and usage data: We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and the duration of your visit. This data is collected through cookies and similar tracking technologies.
Communications: If you contact us via email, phone, or our contact form, we may retain records of those interactions to assist you more effectively and improve our customer service.
tryLucidShrewms uses the information we collect for a variety of purposes, all aimed at delivering a high-quality experience and operating our business responsibly.
Order processing and fulfillment: We use your personal and shipping information to process your orders, arrange delivery of our products, and send you order confirmations and shipping updates.
Customer service: Your contact information and communication history help us respond to your questions, resolve issues, and provide support related to your purchases.
Marketing and promotions: With your consent, we may send you emails or other communications about new products, special offers, and updates from tryLucidShrewms. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly.
Website and product improvement: We analyze browsing and usage data to better understand how customers interact with our website, identify areas for improvement, and enhance our product offerings across all categories.
Legal compliance and fraud prevention: We may use your information to comply with applicable laws and regulations, enforce our terms of service, detect and prevent fraudulent transactions, and protect the rights and safety of tryLucidShrewms and our customers.
tryLucidShrewms is intended for use by adults and is not directed at children under the age of 13. We do not knowingly collect, solicit, or retain personal information from individuals under 13 years of age.
If we become aware that we have inadvertently collected personal information from a child under 13, we will take prompt steps to delete that information from our records. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at hi@trylucidshrewms.co so we can address the matter.
We encourage parents and guardians to monitor their children’s online activity and to help enforce this policy by ensuring that minors do not submit personal information to our website without parental supervision.
Like most eCommerce websites, tryLucidShrewms uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and support our marketing efforts.
Essential cookies are necessary for the basic functionality of our website, such as maintaining your shopping cart and enabling secure checkout. These cookies cannot be disabled without affecting your ability to use the site.
Analytics cookies help us understand how visitors navigate our website. We use tools such as Google Analytics to gather aggregated data about page visits, time on site, and user behavior. This information helps us improve the layout, content, and performance of trylucidshrewms.co.
Marketing cookies allow us to deliver relevant advertisements and track the effectiveness of our promotional campaigns. These may be placed by trusted third-party advertising partners.
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies; however, doing so may affect the functionality of our website. To opt out of Google Analytics tracking, you may use the Google Analytics Opt-Out Browser Add-on available at tools.google.com/dlpage/gaoptout.
tryLucidShrewms does not sell your personal information to third parties. We value your privacy and only share your data in the limited circumstances described below.
Service providers: We share information with trusted third-party vendors who assist us in operating our business. This includes payment processors who handle your transaction data, shipping carriers who deliver your orders, and email service providers who help us communicate with you. These partners are contractually obligated to protect your data and use it only for the purposes we specify.
Legal requirements: We may disclose your information when required to do so by law, such as in response to a court order, subpoena, or government request. We may also share information to protect the rights, property, or safety of tryLucidShrewms, our customers, or the public.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website if such a transfer occurs and your data becomes subject to a different privacy policy.
With your consent: In circumstances not covered above, we will ask for your explicit consent before sharing your personal information with any third party.
tryLucidShrewms respects your right to control your personal information. Depending on where you live, you may have certain rights regarding the data we hold about you.
Access and portability: You have the right to request a copy of the personal information we hold about you, including your account details, order history, and any other data tied to your profile.
Correction and deletion: You may request that we correct inaccurate information or delete your personal data from our records, subject to certain legal and operational exceptions.
Opt-out of marketing: You can unsubscribe from our marketing emails at any time by clicking the unsubscribe link included in every promotional email, or by emailing us at hi@trylucidshrewms.co.
California residents — CCPA rights: If you are a California resident, you have the right to know what personal information we collect, the right to delete your data, the right to opt out of the sale of your data (note: we do not sell personal information), and the right not to be discriminated against for exercising your privacy rights. To submit a CCPA request, contact us at hi@trylucidshrewms.co.
European residents — GDPR rights: If you are located in the European Economic Area, you have the right to access, rectify, erase, restrict processing, and port your personal data, as well as the right to object to certain processing activities. To exercise these rights, please contact us at hi@trylucidshrewms.co.
tryLucidShrewms reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will revise the effective date at the top of this page.
If we make material changes that significantly affect how we collect or use your personal information, we will notify you by posting a prominent notice on our website at trylucidshrewms.co and, where appropriate, by sending an email notification to the address associated with your account.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes have been posted constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests related to this Privacy Policy or the way tryLucidShrewms handles your personal information, we are here to help. Please do not hesitate to reach out to us through any of the following channels.
Email: hi@trylucidshrewms.co
Phone: +1 (310) 955-3155
Mailing Address: tryLucidShrewms 1303 N Main St Santa Ana, CA 92701 United States
Website: trylucidshrewms.co
We aim to respond to all privacy-related inquiries within a reasonable timeframe. If you are submitting a formal request to access, correct, or delete your personal data, please include your full name and the email address associated with your account so we can locate your records and respond promptly.
